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Skincare FAQ

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Skincare FAQ


Learn more about the services we offer before you book with us! Click below to view some of the most frequently asked questions from our clients.

Forma | Lumecca | Diolaze™


  • + What does Forma do?

    This non-invasive procedure uses radio frequency energy to target deep within the skin’s layers to improve elasticity and build collagen. This energy stimulates the building blocks of your skin to promote optimal tightening and contouring. Forma is suitable for all skin types and ensures a fresher and brighter skin appearance with no downtime.

  • + Does it hurt?

    Forma requires no downtime and is a pain-free procedure. Most clients refer to Forma as a comfortable experience that is comparable to a warm stone massage.

  • + How long do the results last?

    Naturally, your collagen will take anywhere from 3 to 5 years to age away depending on your age (older clients may take up to 8 years). However, 1 to 2 maintenance treatments per year are recommended in order to preserve the results.

  • + I've had Botox and fillers. Can I still get Forma?

    Absolutely! If you’re interested in booking a session, it is recommended to wait at least 2 weeks after you’ve been treated with any injectibles.

  • + Is there any aftercare or downtime?

    Not at all! After your treatment, you may experience a flushed appearance that will likely last less than hour.

  • + Who is an ideal candidate for Forma?

    Forma is for everyone and suitable for all ages and skin types. Forma’s tightening and lifting benefits are perfect for clients looking to combat signs of anti-aging and skin laxity (i.e., sagging skin). As for younger clients, Forma is a great preventative measure.

  • + Can Forma only be used on the face?

    No. Forma can be used anywhere on the body where there is skin laxity. Forma Plus is a specific procedure used to treat larger areas of skin including the abdominal area, arms, buttox, breasts and knees.

  • + I've had radio frequency treatments before. What makes Forma different?

    Radio frequency treatments have been favoured in the industry for years. In contrast to other treatments, Forma uses InMode’s patented ACE Technology to effectively deliver radio frequency energy, which works to produce superior results.


  • + What does Lumecca do?

    Lumecca is the most powerful IPL on the market to treat pigmentation and age spots. In as little as one session, clients will notice significant improvement in the complexion and clarity of their skin. After continuous sessions, Lumecca improves the appearance of age spots, vascular lesions, rosacea, freckles, sun damage, large pores, dull skin tones and visible blood vessels/spider veins. Overall, Lumecca provides a more radiant glow to the skin that promotes a brighter, younger looking complexion.

  • + Does it hurt?

    During treatment, you will experience a zapping pinch that is similar to the feeling of an elastic band slap. You may also feel a slight warming sensation with each pulse. The level of discomfort varies depending on each client and their skin type; however, Lumecca is considered a fairly comfortable and non-invasive treatment

  • + What areas of the body can be treated with Lumecca?

    Lumecca can be used on all areas of the body. The most common areas of treatment are zones that are regularly exposed to the sun. This often includes the face, neck, décolletage, legs, hands and arms.

  • + What steps must be taken before the procedure?

    Avoid direct, excessive sun exposure or tanning one month before treatment.

  • + What should I expect during and after Lumecca?

    During treatment, there will be a bright flash of light that feels like a light elastic pinch sensation. After treatment, you can expect some redness and a slight warming of the skin that will usually subside within an hour. The next 24 to 48 hours after treatment, you may see a darkening of pigmented spots. A week after treatment, the pigmented lesions on the skin will flake off, resulting in a more even skin tone. After treating vascular lesions, you may see the vein blanch and disappear, or you may notice a colour change in the vessel which dissipates after a few days.

  • + How many sessions of Lumecca are required?

    You will notice improvement in the appearance of your skin after just one treatment. However, multiple sessions will enhance results. Additionally, treatment regime depends on the severity of skin damage, skin type, type of treatment (vascular or sun damage) and energy settings.

  • + How quickly will I see results?

    Sun damage and skin complexion results can be seen a few days after your first session. The skin will continue to look younger and more vibrant over time, with the most visible results apparent after approximately 1 to 2 weeks. For vascular treatments, such as facial telangiectasias (also known as tiny blood vessels), results can be seen in up to 2 weeks. Multiple photofacial sessions will assist in providing the most improvement and desirable final result.

  • + Are there any side effects?

    Most clients do not experience any side effects when being treated with Lumecca. Any skin reaction typically resolves within a few hours. Clients may find that they are sensitive to sunlight immediately after treatment; therefore, it is recommended to avoid direct sunlight and tanning, and wear sunscreen at all times.


  • + Why choose Diolaze™?

    Diolaze™ is a laser hair removal procedure that safely and gently eliminates unwanted hair. It has one of the largest treatment spot sizes, making treatments convenient, fast and more effective than any other. The combination of efficacy, client comfort and speed makes Diolaze™ the leader in laser hair removal and powerful enough to target and treat even the most stubborn hair. Unlike traditional methods (waxing, shaving, bleaching or using depilatory creams), Diolaze™ targets the root of the problem, rather than offering a temporary solution. Some traditional methods require ongoing treatment, while Diolaze™ only requires a few sessions. Most clients will immediately notice a significant reduction in hair growth after just a few sessions, eventually enjoying the result of smooth and hair-free skin.

  • + How does it work?

    During a laser treatment, a diode laser beam passes through the skin towards hair follicles. The penetrating energy then heats up and destroys the root of the hair, which in turn prevents future hair growth.

  • + Why do I need multiple treatments?

    As with all laser hair removal methods, Diolaze™ requires a series of treatments. Laser hair removal works best when hair follicles are in their mature stage; however, at any given time, your hair is in various stages of growth. Multiple treatments are required to catch each hair follicle in its mature stage.

  • + Does it hurt?

    Laser hair removal can feel like elastic band snaps. Diolaze™ has a built-in skin cooling surface, which is one of the largest for all hair removal devices. This makes treatment more comfortable than other devices, with many clients noting that Diolaze™ is virtually painless.

  • + How many sessions will I need?

    Best results are observed after 4 to 6 sessions. The number of sessions will differ depending on your hair color, hair type, body area and skin tone.

  • + What areas of the body can be treated?

    Diolaze™ can be safely used on most areas of the body that have unwanted hair. Most commonly treated areas include bikini, legs, arms, chest, back, shoulders, stomach, neck, chin, upper lip and sideburns.

  • + How should I prepare for Diolaze™ treatment?

    As with all laser hair removal, Diolaze is attracted to pigment. Therefore, your skin should not be tanned – ideally within the last month or longer. The treatment area should also be shaved so that the hair above the skin does not burn and that the laser goes to the root of the hair follicle.

  • + What should I expect after treatment?

    Your skin may be red for several hours up to a day. Your hair will slowly fall out within the next 3 to 7 days. Clients should stay out of the sun for at least 72 hours.


  • + What is Biologique Recherche?

    This French biological skincare line you’ve never heard of has over 40 years of experience in developing the most powerful and effective skincare products in the beauty industry. What makes Biologique Recherche products different than anything available in market are the quality of the ingredients and the level of research that goes into developing them. This results in products with a high concentration of active ingredients which are proven to deliver results. Biologique Recherche began as (and still remains) a research and development lab, focusing exclusively on formulating products for beauty professionals who were disappointed by the products available at that time. Since that time, Biologique Recherche has become the very well-kept secret of skin care lovers everywhere and the products are responsible for some of the best complexions in the world.

  • + What makes a Biologique Recherche facial different from a traditional facial?

    The Biologique Recheche method focuses on building the health of your skin by using many targeted products and specific, relaxing manipulations to achieve lasting results. There is no steam (which can cause inflammation). There are no extractions (which can damage the skin and leave behind pigmentation). Just beautiful, glowing skin.

  • + What is the difference between the Custom and Mask facials?

    Both facials offer a welcoming massage and targeted products selected for your specific Skin Instant. The Custom Facial also incorporates a Booster Treatment, which has been regarded as a “Facial within a Facial”. Boosters are very specialised. They are used in conjunction with Biologique Rechcerche’s unique techniques to sculpt, rejuvenate and re-define facial contours; creating a lift without the use of a machine. The results are immediate and lasting.

  • + How do I know which products are right for me?

    Biologique Recherche has a product for every specific skin concern, which is what makes it so special. In order to chose the right products for you, we strongly recommend speaking with one of our staff who have been trained extensively on the brand. Our job is to help educate you on the benefits of each individual product and whether or not it’s suited to your Skin Instant.

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